Himachal

TERMS & CONDITIONS:

The Booking:

Your contract is with Disney Yatra Tours and Travels. A contract exists between us when we have confirmed

you on our tour of your choice and we have received your signed booking form and deposits. All the relevant

sections must be correctly and fully completed. We can only accept a booking form signed as this confirms

that you and other people on the tour accept our booking terms and conditions and are entering into the

contract.

Deposit:

Upon completion of the signed booking form a deposit of 50% of the tour cost per person, be paid to the

Payments:

For all the services contracted, a certain 50% advance payment should be made to hold the booking, on

confirmed basis & the balance amount can be paid 7 days before your departure from your country.

Management personnel’s hold the right to decide upon the amount to be paid as advance payment, based

on the nature of the service & the time left for the commencement of the service. Apart from above in

some cases like Special Train Journeys, hotels or resorts bookings during the peak season (X-Mas, New Year),

full payment is required to be sent in advance.

Cancellation and Refund Policy:

All cancellations must be made in writing to us at least a month prior to the date of arrival of the client. We

levy the following cancellation charges.

Once booking is done 25% of Total Package Cost.

45 Days prior to arrival: 50% of the Tour / service cost

15 Days prior to arrival: 75% of the Tour / service cost

07 Days prior to arrival: 100% of the Tour / service cost

All hotel reservations require reconfirmation by the agent / customer at least one week prior to the date of

check in failing which hotels reserve the right to levy at least one-night retention which is payable by the

customer making reservation through us. DISNEY YATRA TOURS AND TRAVELS do not take any

responsibility to make any refund on deposit to the clients until the same has been received by us from the

hotel/s. If payment of the tour is through Credit Card charge, then the contract is irrevocable. If there is any

complaint regarding services it should be communicated to DISNEY YATRA TOURS AND TRAVELS while the

tour is still on. Refund, if any, will be made in Indian Rupees only in India before the departure at the end of

the tour, as per the conversion rate prevailing at the time of refund. In case of any legal dispute the

Jurisdiction will be Jaipur City, India. Refunds for unused services or shortening of tour due to genuine reason

will be executed within 10 days of your returning to your home Country.

Liability:

The company does not own or control hotels, coaches or other facilities mentioned in the tour. As an

operator of the package tour therefore, we cannot be held liable.

• Where there has been no fault on the part of the company, supplier or agents.

• Where the failures in performance of the contract are attributable to the customer.

• Where the failures are attributable to a third party not connected with the provision of the holiday and is

unforeseeable or unavoidable.

• Where the failures are due to unusual and unforeseeable circumstances beyond your control.

• Where the failures are due to an event which you or your supplier even with all due care could not foresee

or foretell.

We do take all reasonable steps in ensuring that the organization maintains standards and provides a

service that is acceptable to the passengers. The information within this website has been compiled with all

reasonable care and is correct to the best knowledge of the company and is published in good faith.

Passports & Visas:

To travel to India from overseas countries except for the citizens of Nepal & Bhutan, one needs a 06 months’

valid passport and a valid Visa. And processing of Passport and Visa are not included in the tour cost.

Early Check-in / Late Check -out

Please note that standard check-in / Checkout time in most hotels is 1200 Hrs. (IST). Therefore, the cost of

early check-in or Late check-out is not included in the tour cost. We can always make a request for early

check-in or late checkout if required but we do not guarantee that, that entirely depends upon the policy of

the hotel, time of the year and availability of the room.

Extra Uses of our Vehicle

Please note that the cost of the vehicle (car / coaches with the driver) does not include extra usage of vehicle

like after transfer or after sightseeing until or unless it is mentioned in the itinerary.

Rights to amend the itinerary if required

Tour once commenced will strictly go as per the itinerary finalized. In case of events and circumstances

beyond our control, we reserve the right to change all or parts of the contents of the itinerary for safety and

wellbeing of our esteemed passengers.

Surcharge

The Price of your travel arrangement is subject to surcharges in case of sudden hike in fuel prices, scheduled

airfare and any taxes levied by the government. Even in this case, we will try to absorb an amount of 2%, an

amount exceedingly over 2% will be surcharged.

Our Liability:

Disney Yatra Tours and Travels accepts the liability for those arrangements for your holiday, which are wholly

within our control and therefore, accept liability to clients for the negligence of our employees. However, we

would like to draw attention to the following circumstances, which fall outside our direct control or where

for some reason we are not prepared to accept liability.

The Company shall, in no circumstances whatsoever be liable to the client or any person travelling with him

or her for: Any death, personal injury, sickness accidents, loss delay, discomfort, increased expenses,

consequential loss and / or damage or theft howsoever caused;

Any act, omission, default of any independent contractor or other person or by any servant or agents

employed by them who may be engaged or concerned in the provision of accommodation, refreshment,

carriage facility or service for the client or for any person travelling with him howsoever caused. Disney Yatra

Tours and Travels are unable to take liability for commercial arrangements out of our control such as natural

disasters, industrial disputes, reason of threat or war, riots, civil strife, terrorist activities, technical problems to

the transport, extreme weather conditions, closure of the airports and seaports and similar event out of our

control, or are due to unusual and unforeseeable circumstances beyond our control.